[9702]
February 20, 1998
TO: TRANSFER AGENT ADVISORY COMMITTEE No. 10-98
RE: SURVEY ON HOUSEHOLDING SHAREHOLDER MAILINGS
______________________________________________________________________________
The Transfer Agent Advisory Committee recently established a task force to develop a survey of
industry practices with respect to combining items in a single mailing for two or more shareholders who
reside in the same household. This practice is commonly referred to as “householding.” The task force
of the committee, chaired by Louis Rivera, Senior Vice President of Dean Witter Trust, designed the
attached Householding Survey.
The purpose of the survey is to gather information regarding transfer agentsG criteria for
combining mailings, types of mailings that are combined, and methodologies used to determine how a
shareholder “elects” to have their mailings combined. The results of the survey may be used by firms to
assess their practices relative to other transfer agentsG current practices and procedures with respect to
combining shareholder mailings. Upon completion, results of the survey will be disseminated to the
Operations Committee and the Transfer Agent Advisory Committee. All survey results will be
aggregated and no individual firmGs name or their survey responses will be distributed or discussed
within the final summary document.
We urge your participation in the Householding Survey. Completed surveys should be mailed to
Beatrice Williar at the Investment Company Institute, 1401 H Street, NW, Washington, DC 20005 or
faxed to fax number 202/326-5853. All surveys should be returned no later than March 27, 1998.
Thank you in advance for your participation in this survey. If you have any questions regarding
the survey, please contact the undersigned at 202/326-5850.
Justine Phoenix
Director - Operations/
Transfer Agency