Committee

Operations Committee

The Operations Committee addresses a variety of operations topics including back office operations, shareholder servicing, and distribution-related issues.

The Operations Committee:

  • Addresses a variety of operations topics including back office operations, shareholder servicing, and distribution-related issues
  • Provides guidance to the development of centralized industry utilities and other automated services
  • Contributes insights into ICI’s regulatory and legislative policy initiatives
  • Oversees implementation of new regulatory requirements
  • Delivers a forum for exchanging concepts and discussing industry trends and operations practices
  • Contributes an operations perspective to best practices in Board and CCO reporting
  • Provides guidance and ideas for annual ICI Operations and Technology Conference

Committee Members

Chairperson

Rheeta Wise

Committee Coordinator

Administrative Contact

Key Issues of Interest


  • Current operations leadership trends and practices
  • Evolution in operations management and development of best-of-breed processing
  • Impact of regulatory and legislative initiatives
  • Compliance practices for new and existing regulatory requirements
  • Effective intermediary oversight and transparency

Committee Meetings


The Operations Committee holds two in-person meetings and two regularly scheduled conference calls per year. Additional conference calls are held on an as-needed basis.

Membership Information


Operations Committee members should be senior-level operations executives with decision making responsibilities at their organizations. Active committee participation is strongly preferred. Each member firm may have one representative on the Operations Committee.

Colleague Access


Colleague Access gives committee representatives the ability to designate co-workers (i.e., non‑committee members) to view committee memos and materials online, receive notification of memos addressed to the committee via ICI Digest and participate in committee calls and meetings.

As committees may deal with confidential policy topics involving draft comment letters and conference calls, ICI limits the number of colleagues per firm who can be designated for Colleague Access. Only committee representatives (not alternates or substitutes) can activate Colleague Access, and colleagues must be employed by the committee member’s firm.

Operations Committee representatives may designate a total of five individuals for colleague access.

Committee Resources


ICI Default BG

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