Jeff Naylor is the Investment Company Institute's Chief of Industry Operations. Naylor is responsible for ICI support of members’ technology, cybersecurity, fund accounting and reporting, securities operation, fund distribution and shareholder service functions. He and his colleagues focus on convening members to identify optimal practices for regulatory compliance, achieving operational excellence, all while supporting and protecting individual investors. While at ICI, he has led industry operations implementation activities for various SEC, CFTC, and DOL rulemakings and currently leads ICI efforts addressing market disruption and intermediary oversight. Since March 2023, Naylor has directed ICI’s co-leadership (with SIFMA and DTCC) of the industry’s move to T+1 settlement. Naylor has a diverse background in fund operations and distribution, including systems development, sales, operations, and product management. Prior to ICI, he worked with full-service mutual fund transfer agent DST Systems, Inc. (now SS&C) and financial systems provider SunGard (now FIS). He holds an MBA from the University of Kansas and undergraduate degrees in business administration and psychology from Graceland University.